Money Back Guarantee Policy
This Money Back Guarantee Policy outlines the terms under which ARCOVARENTH offers refunds for its products and services to ensure customer satisfaction and transparency.
1. Eligibility
To qualify for a refund, customers must adhere to the following conditions:
- The product or service must have been purchased directly from ARCOVARENTH.
- A refund request must be submitted within 30 days of the purchase date.
- The product must be in its original condition, including packaging and accessories.
2. Non-refundable Items
Certain items and situations are excluded from this policy, including:
- Gift cards or discounts applied at the time of purchase.
- Services or any non-tangible digital products that have been fully delivered or utilized.
- Products purchased during closeout sales or marked as non-refundable at the time of purchase.
3. Requesting a Refund
To initiate a refund, please follow these steps:
- Contact our Customer Service team via email at [email protected] with your order number and reason for the refund.
- Once approved, you will receive instructions on how to return the product.
- Return the product to the address provided in the instructions. Shipping costs for returns are the responsibility of the customer unless otherwise specified by ARCOVARENTH.
4. Refund Processing
After receiving the returned product, ARCOVARENTH will:
- Inspect the product to ensure it meets the eligibility criteria.
- Process the refund to the original payment method within 7-10 business days of receiving the product.
Please note that depending on your payment provider, it may take additional time for the refund to appear on your statement.
5. Policy Amendments
ARCOVARENTH reserves the right to amend this Money Back Guarantee Policy at any time. Changes will be effective immediately upon posting on our website.
6. Contact Information
If you have any questions about this policy or require further assistance, please contact us at [email protected] or call us at (555) 012-3456.
We value our customers and aim to ensure your complete satisfaction with ARCOVARENTH products and services.